Outage Incident - 20/11/2020 - Web App

Incident Report for CyberSmart

Resolved

This incident has been resolved.
Posted Nov 21, 2020 - 13:49 GMT

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 20, 2020 - 15:55 GMT

Investigating

Our main database is having issues relating to known bugs from our cloud provider. User's will not be able to use our web platform whilst this defect is de-bugged and a solution is in place.

Together with our cloud providers are working to resolve the problem.
Posted Nov 20, 2020 - 13:36 GMT
This incident affected: CyberSmart Platform (CyberSmart Apps, CyberSmart Dashboard).